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FAQs

DELIVERY

Delivery Information

What is your shipping time?

What is your shipping process?

Do you ship to my country?

Custom & Import Fees

Is there any custom or tax for my order?

What if I refuse to pay for tax?

Track Order

How do I track my order?

I am unable to tracking my order

RETURNS & REFUNDS

Return & Refunds

What is your return policy?

How do I return my items?

I received a faulty item

Can I exchange my item?

I haven't received my refund

Is tax refundable?

Is shipping fee refundable?

Is insured shipping fee refundable?

PRODUCTS

Evolve Over Gravity Tightening Pull-Up Bar

I received a pull up bar that is too long/short

I need help with installation

Why is my bar sliding downwards?